Before you register at Rizk, take five minutes to read this guide — it could save you time and money.
What You Need First
- Valid email address – used for account verification and communication.
- Strong password – at least 8 characters with a mix of letters, numbers, and symbols.
- Personal identification – you will need to provide your full name, date of birth, and address for KYC checks.
- Payment method – credit/debit card, e-wallet (like Skrill or Neteller), or bank transfer. Ensure it is registered in your name.
- Stable internet connection – for seamless play, especially when using the mobile-optimized website.
- Age verification – you must be at least 18 years old (or the legal age in your jurisdiction).
How to Sign Up
- Navigate to the registration page via the «Sign Up» button on the homepage.
- Fill in the required fields: email, password, country, and preferred currency.
- Select any welcome bonus you wish to claim (e.g., the deposit match offer).
- Agree to the terms and conditions and confirm you are of legal age.
- Click «Create Account» and check your email for a verification link. Click the link to activate your account.
- Complete the KYC process: upload a copy of your ID (passport or driver’s license) and a proof of address (utility bill). This must be done before your first withdrawal.
- Make your first deposit (minimum €10) and the bonus will be credited automatically if you opted in.
Calculating Your Bonus
Welcome bonuses often come with wagering requirements. For example, a 100% match bonus up to €100 with a 35x wagering requirement on (deposit + bonus) means: if you deposit €50, you get €50 bonus. Total balance = €100. Wagering requirement = 35 × (€50 + €50) = 35 × €100 = €3,500. You must wager €3,500 before withdrawing any winnings from the bonus. Slots usually contribute 100%, while table games may contribute 10% or less. Always check the game contribution percentages.
Another example: a €20 no-deposit bonus with 40x wagering on the bonus only: wagering = 40 × €20 = €800. Maximum cashout from such bonus is often capped (e.g., €100). Use these calculations to estimate the real value of a rizk bonus.
Note: Bonus funds are separate from real money. Always play with real money first to avoid accidental wagering on bonus.
Licence & Player Protection
The casino operates under a Curacao eGaming licence. This means it is regulated but not as strictly as MGA or UKGC licences. Player funds are held in segregated accounts, but there is no government-backed deposit insurance. For EU players, be aware that winnings from Curacao-licensed casinos may be subject to local income tax – check with your tax advisor. The site uses SSL encryption to protect your data and offers responsible gambling tools such as deposit limits, cool-off periods, and self-exclusion.
Deposits & Withdrawals
| Payment Method | Min Deposit | Min Withdrawal | Processing Time |
|---|---|---|---|
| Visa/Mastercard | €10 | €20 | 1–3 banking days |
| Skrill | €10 | €10 | Instant |
| Neteller | €10 | €10 | Instant |
| Bank Transfer | €20 | €50 | 3–7 banking days |
Deposits are instant. Withdrawals require KYC completion. First withdrawal may take longer due to verification. Always use the same method for deposit and withdrawal to avoid delays.
When Things Go Wrong
- Forgotten password: Use the «Forgot Password» link on the rizk casino login page. A reset link will be sent to your email.
- Account locked after failed login attempts: Wait 30 minutes or contact support to unlock.
- Withdrawal pending for days: Check if all documents are uploaded and approved. Contact support via live chat.
- Bonus not credited: Ensure you selected the bonus during deposit. If not, contact support – they may credit it manually.
- Game not loading: Clear browser cache or try a different browser. The mobile-optimized website works on most devices.
- Self-exclusion request: Email support with subject «Self-Exclusion» and your account details. It will be processed within 24 hours.
Pro Tips
For the best RTP, focus on video slots with high return-to-player percentages (e.g., 96% or higher). Games like Starburst (96.09%) and Book of Dead (96.21%) are good choices. Avoid progressive jackpot slots if you want consistent returns – their RTP is often lower (around 92-94%) because part of the stake funds the jackpot. Table games like blackjack (99.5% RTP with perfect strategy) and European roulette (97.3%) offer better odds than most slots. Always check the game’s RTP in the info section.
Players Ask
How long does the KYC process take?
Typically 24–48 hours after you upload your documents. You cannot withdraw until KYC is approved.
Can I change my registered email address?
Yes, contact customer support to request an email change. Verification of the new email may be required.
What currencies are accepted?
EUR, USD, GBP, AUD, CAD, and several others. Check the deposit page for the full list.
Is there a mobile app?
There is no dedicated app in app stores. However, the website is mobile-optimized and works as a progressive web app – you can add it to your home screen from the browser.
How do I set deposit limits?
Go to your account settings under «Responsible Gambling» and set daily, weekly, or monthly limits. Changes take effect immediately.
What is the maximum withdrawal per transaction?
It varies by payment method. Typically, e-wallets have higher limits (up to €10,000) while bank transfers may be lower. Check the cashier page.
Can I play with cryptocurrency?
No, the casino does not accept cryptocurrencies. Only fiat currencies are supported.
How do I close my account?
Contact support and request permanent closure. If you have a pending balance, you must withdraw it first.
Are there any country restrictions?
Yes, players from the United Kingdom, United States, France, and several other countries cannot register. Check the terms for the full list.
Following this guide will help you navigate the platform efficiently. Remember to always gamble responsibly and within your means. Enjoy your experience at the casino rizk!